Support
We're here to help. Reach out anytime.
Frequently Asked Questions
How does area-based location sharing work?
When you create or join a group, the group has defined geographic areas (circles on the map). You're only visible to other group members when you're inside one of those areas. Step outside, and you disappear from the map.
Can I stop sharing my location?
Yes, at any time. Toggle the visibility switch in the app to go invisible immediately. You can also revoke location permissions in your device's Settings.
Does PositionGuard track me when I'm not using the app?
Only if you've enabled visibility. When visible, the app periodically updates your position in the background (about every 30 minutes) so group members see your current location. Turn off visibility and all tracking stops.
How do I invite someone to my group?
Go to your group, tap "Invite," and enter their phone number or pick from your contacts. They'll receive an invitation and can choose to accept or decline.
What's a privacy area?
A privacy area is a zone you define where your location is never shared with anyone, regardless of group settings. Use it for places like your home or workplace.
Does PositionGuard drain my battery?
We've optimized background updates to minimize battery impact. Updates happen approximately every 30 minutes using efficient push-based syncing rather than continuous GPS polling.
How do I delete my account?
Contact us at privacy@positionguard.com to request complete account deletion. We will remove all your data including location history, group memberships, and personal information.
Is my data sold to advertisers?
No. We do not sell, rent, or trade your location data or personal information to any third party. See our Privacy Policy for details.